Call Us! 07541 127 326 / 07827 290 973
20 Printers Yard, Goward Street, Market Harborough, LE16 9AF

Privacy Policy

This privacy notice relates to use of Lumière College’s website. In this document, “we”, “our”, or “us” refers to Lumière College.

Introduction

  • This is a notice to inform you of our web policy about all information that we record about you. It sets out the conditions under which we may process any information that we collect from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information.
  • We regret that if there are one or more points below with which you are not happy, your only recourse is to leave our website immediately.
  • We take seriously the protection of your privacy and confidentiality. We understand that all visitors to our website are entitled to know that their personal data will not be used for any purpose unintended by them, and will not accidentally fall into the hands of a third party.
  • We do not provide training courses for those under 16 year of age, nor do we market to children. If you are under 16, you may use our website only with consent from a parent or guardian.
  • We undertake to preserve the confidentiality of all information you provide to us, and hope that you reciprocate.
  • Our policy complies with UK law accordingly implemented, including that required by the EU General Data Protection Regulation (GDPR).
  • The law requires us to tell you about your rights and our obligations to you in regards to the processing and control of your personal data.
  • Except as set out below, we do not share, or sell, or disclose to a third party, any information collected through our website.

Why do we hold some of your personal data?

The lawful basis under which the college holds and uses your information is the college’s legitimate interests and includes:-

  • the requirement to retain and use your personal information in order to provide you with information about industry qualification requirements and entry qualifications for our diploma and other courses that you may be interested in and in order to register you with the relevant examination board.
  • the need to update students with continued professional training options and industry updates.
  • our insurance policy requires student information such as that collected on our booking form to be retained for 7 years from the last course attended.

What information do we hold?

In order to meet our obligations to you as your training provider, and the above legitimate reasons, the college will hold the following information collected on our website booking form:

  • Name and address including home and mobile numbers
  • Email address
  • Date of Birth
  • In some circumstances, medical information supplied to us where the college needs to support your learning
  • Insurance information
  • Previous learning experience and qualifications

Through certain actions when otherwise there is no contractual relationship between us, such as when you browse our website or ask us to provide you more information about our college and our courses, you provide your consent to us to process information that may be personal information.

Wherever possible, we aim to obtain your explicit consent to process this information, for example, by asking you to agree to our use of cookies.

Sometimes you might give your consent implicitly, such as when you send us a message by e-mail to which you would reasonably expect us to reply.

Use of information we collect through automated systems when you visit our website – Cookies

Cookies are small text files that are placed on your computer’s hard drive by your web browser when you visit any website. They allow information gathered on one web page to be stored until it is needed for use on another, allowing a website to provide you with a personalised experience and the website owner with statistics about how you use the website so that it can be improved.  Some cookies may last for a defined period of time, such as one day or until you close your browser. Others last indefinitely. Your web browser should allow you to delete any you choose. It also should allow you to prevent or limit their use.

Our website uses cookies. They are placed by software that operates on our servers, and by software operated by third parties whose services we use. If you choose not to use cookies or you prevent their use through your browser settings, you will not be able to use all the functionality of our website.

We use cookies in the following ways:

  • to track how you use our website
  • to record whether you have seen specific messages we display on our website
  • to keep you signed in our site
  • to record your answers to surveys and questionnaires on our site while you complete them

Requests by your web browser to our servers for web pages and other content on our website are recorded. We record information such as your geographical location, your internet service provider and your IP address. We also record information about the software you are using to browse our website, such as the type of computer or device and the screen resolution.

We use this information in aggregate to assess the popularity of the webpages on our website and how we perform in providing content to you. If combined with other information we know about you from previous visits, the data possibly could be used to identify you personally, even if you are not signed in to our websit.

What personal information is shared with third parties?
In order to meet our commitment to you and provide training, we may need to share your details with the examining or awarding body relevant to your course upon making a booking with the college. When necessary, the information shared will be limited to that strictly necessary to register you for diploma and/or certificate courses.  As our website uses cookies and is hosted by a third party whose services we use, our web hosting company will acquire knowledge as stated above.

Transferring information outside the EU
Your data will not be transferred outside the EU without your consent.  Except as otherwise mentioned in this privacy notice, we keep your personal information only for as long as required by us:

Retention of your data

Except as otherwise mentioned in this privacy notice, we keep your personal information only for as long as required by us:

  • to provide you with the services you have requested;
  • the college’s requirement to hold your information for 7 years for the legal insurance requirement where records are to be kept for 7 years after last day of attending the college.

Protecting Your Personal Data

Lumière College is committed to ensuring that your personal data is secure. In order to prevent unauthorised access or disclosure, the college has put in place appropriate technical, physical and managerial procedures to safeguard and secure the information we collect from you.

Your Rights

GDPR gives you the following rights:

  • The right to be informed.
  • The right of access.
  • The right to rectification.
  • The right to erasure (also called “the right to be forgotten”):
  • The right to restrict processing of personal data:
  • The right to data portability:
  • The right to object:
    Rights in relation to automated decision-making and profiling.
  • The right to lodge a complaint with the Information Commissioner’s Office:

Full details of your rights can be found at https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/.

If you wish to exercise any of these rights, please email: info@lumierecollege.co.uk 

If you are dissatisfied with the response you can complain to the Information Commissioner’s Office; their contact details are at: www.ico.org.uk

Our privacy policy has been compiled to comply with the law, however, ultimately it is your choice as to whether you wish to use our website.

The College’s Rights

 Please note:

  • If you don’t agree to Lumière keeping records of information about or if you don’t allow the college to use the information in the way they need to, the college may not be able to meet its obligations to you.
  • Lumière has to keep your records for a certain period as described above, which may mean that even if you ask us to erase any details about you, we may have to keep these details until after that period has passed.

Review of this privacy policy

We may update this privacy notice from time to time as necessary. The terms that apply to you are those posted here on our website on the day you use our website. We advise you to print a copy for your records.

If you have any question regarding our privacy policy, please contact us.